FAQ
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Q1: Are you a manufacturer or trading company?
A1: We are a Professional OEM/ODM manufacturer which has specialized in led display industry for 10 years. All customers are welcome to visit our factory, please contact us in advance if necessary！
Q2: What is your MOQ?
A2: We support to take samples and any quantity order, at present the wholesale order is more, if you have any need, contact our salesman, the quantity order will provide you the most favourable price!
Q3: What can you buyfrom LINO?
A3: Rental LED display, outdoor LED display, indoor LED display, flexible LEDscreen, transparent LED screen, floor tile screen, immersive LED screen,car-mounted LED screen, etc. LiNO can meet most of your LED screenneeds.
What if I don't know how to choose and match LED screens? A3：Before purchasing the LED display, you can rest assured that you can contact our salesman, tell us the location you need to install (indoor/outdoor), the size of the LED screen and the main purpose of the information, we have professional staff to customise the scheme and quote for you. And we can provide you with a one-stop customised solution, no need to worry about other configuration
issues!
Q4: How to operate anduse?
A4: Support APP/mobile phone/ Wi-Fi/ iPad/ laptop/ PC/ cloud control, simpleand convenient operation, support cluster playback and management, ourprofessional technicians will provide online quidance and assistance.
Q5: How is your deliverytime?
A5: In general, the delivery time is determined according to the type andquantity of the ordered products. A small amount of products can beshipped in 3-7 days, and a large number will take about 14 days. Thespecific delivery period can be negotiated with our customer service.
Q6: What if I don't know how to choose and match LED screens?
A6: Before purchasing the LED display, you can rest assured that you can contact our salesman, tell us the location you need to install (indoor/outdoor), the size of the LED screen and the main purpose of the information, we have professional staff to customise the scheme and quote for you. And we can provide you with a one-stop customised solution, no need to worry about other configuration issues!
Q7: What is your warrantyperiod?
A7: What ifthere is a problem with the product?We support permanent remote warranty, and the product warranty periodis 5 years.
If there is a product damage problem that cannot be solved online, you canmail it to us to help you solve it. The specific cost will be determined bynegotiation with our staff based on the cause and degree of damage to theproduct.
You don't have to worry about structural design/installation/operationissues.. We have a professional after-sales team to solve pre-sales, in-sales, and after-sales problems for you.
Q8: Can lprint mylogo on the product?
A8: Yes. Please notify us formally before production and confirm the designbased on our samples first.
Q9: What are your payment terms?
A9: We accept escrow, T/T, Western Union, cash, etc.
Q10: This is the first time to import, I don't know how to do.
A10: We offer DDP door to door service, you just need to pay us, then wait to receive order.